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Our company's mission is to operate a profitable and successful business that is recognized in the emergency service industry as a leader in the sales of fire apparatus by supplying our customer's with quick response to inquiries about our products, exceptional service and attention to details during the design and planning stages of a new apparatus, detailed attention and thorough communication during the production phase and exceptional service and follow up after delivery.
We will strive to supply full service to our customers via an equipped service facility, mobile service vehicle and affiliated service agencies around our market area and to respond to customer service needs in a quick and efficient manner.
We aspire to carry a reputation in the marketplace for being a company that can be counted on by our customers and prospective customers for planning and development of accurate specifications and delivering quality well built fire apparatus at a competitive price with the knowledge and expectation of complete after delivery support and service availability.
We can achieve and maintain this competitive edge by product development, close understanding of market trends and needs of our customer base and the industry as well as a professional and yet friendly relationship with the manufacturer(s) we represent.
In pursuit of our goal, we resolve to treat stakeholders, customers, and the community with professionalism, financial responsibility, respect, and exceptional service.
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